"So this might be a long review, so sit back and read on. I have known and shared a friendship with the Franks for about 9 years now. We recently sold our home in Payson and were looking to relocate back to the valley. We wanted to initially rent as we were going to try the east valley where we have never lived before. Andy sa..."
"So this might be a long review, so sit back and read on. I have known and shared a friendship with the Franks for about 9 years now. We recently sold our home in Payson and were looking to relocate back to the valley. We wanted to initially rent as we were going to try the east valley where we have never lived before. Andy saw our post on FB and jumped right into action in trying to assist us with finding a rental home. He would send out links to properties as they would come up, which most Realtors® do, but he found a home that looked like a possible good fit, but with us being in Payson and not being available we could not come down to see it. He went the extra mile and went to the house and Facetimed us to show us the home. We ended up not going that direction, but were blown away by his willingness to serve us in that way. Then we decided to sell our other home in Arrowhead. Due to all of the hard work the Franks did in trying to assist us with a rental, we decided to have them list that home. Many of us who have bought and sold homes on many occasions have somewhat of an understanding of what is involved in listing and selling the home, with the MLS doing most of the work, in all honesty. Again, not the situation with the Franks. They went above and beyond in so many ways. Our home had multiple offers within days of listing it which was great, but was really a factor of the market and the home selling itself. However, through the entire sales process Andy and Jobey dealt with so many details in meeting people at the home, dealing with inspectors, going to the home and clearing rock out of the way to make it ready for the septic inspection, being available for appointments with different people that needed to have access to the home, all the way to them and Bella and Lily going to the home a couple days prior to closing and cleaning the home and yard so that it was perfect for when the new owners did their final walk through. They made the process so smooth and seamless it was incredible. We were right in the middle of our move from Payson when all this was happening and if it wasn't for their willingness to serve and do whatever was necessary, it would have made it difficult for us to keep all those plates spinning. Listen, realtors are realtors to a certain degree, but Andy and Jobey truly want to serve their clients as is stated in their business name. Thanks Andy and Jobey, you guys rock."